Commerce Disclosure (Legal Notice under Japanese Law)
Business Operator
MIWA Holdings Inc.
(Trading name: MARUYO HOTEL)
Representative
Takeshi Sato
Address
23 Semba-cho, Kuwana City, Mie Prefecture, Japan
Postal Code: 511-0011
Telephone Number
+81-(0)90 2773 0004
Email Address
Website
Sales Price
All accommodation rates are displayed on each plan page, inclusive of tax.
Additional Fees
Bank transfer fees (if applicable) and any transportation costs to the property are borne by the customer.
Payment Methods and Timing
Payments are made in advance by credit card via Stripe,
or through online booking platforms affiliated with MARUYO HOTEL.
Payment is confirmed at the time of reservation.
Provision of Services
Accommodation services are provided upon check-in.
Cancellations and Refunds
Due to the nature of accommodation services, refunds cannot be issued after service provision.
Our cancellation policy is as follows:
-
No-show / Same day: 100% of room charge
-
1 day prior: 70% of room charge
-
3–6 days prior: 50% of room charge
-
7–13 days prior: 30% of room charge
-
14–29 days prior: 5% of room charge
-
30 days or more before arrival: Free of charge
Special Conditions
Conditions may vary depending on the accommodation plan.
In the event of natural disasters or transportation disruptions,
cancellations will be handled individually and with flexibility.